Profile Picture for Lauren Brumfield

Lauren Brumfield

Removing Email Section from cPanel

It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager: Click on the main cPanel package that end users receive. In the above case, the package is called default. If there are multiple packages listed…

Updated Refund Policy for Reclaim Hosting

Hey there, all three of you who found your way to this post to read about Reclaim Hosting’s fine print! We’ve updated to our Refund Policy because we now have more products and support scenarios than when Reclaim Hosting began 6 years ago, and we felt that it was time to refine how we handle things. In short, our 24-hour “No Regrets” Policy and 14-Day Refund Policy have not changed….

Summer 2019 Check In

It has unintentionally become tradition for me to spend summers with Reclaim Hosting in a state of self-reflection as I organize my professional life, tackle a big project, and write a check-in blog post. In the my early Reclaim days the big project and summer blog posts came in the form of self teaching and pumping out a ton of ‘how-to’ articles: Site Publisher: HTML 5, Static HTML Contact Forms,…

A Trip to Wake Forest

Right after the Domains19 Conference, Jim and I had the pleasure of visiting Wake Forest University for a two-day workshop around administering their new Domain of One’s Own instance, Wake Sites. I always appreciate this one-on-one time we can have we schools when afforded the opportunity, and our time at WFU was nothing but productive and rewarding. On the first morning, we met up with Carrie Johnston, Digital Humanities Research…

Domains 19: Part 2

If you missed Domains 19: Part 1, feel free to read that post first for an overview of the first day of the conference! Day two of Domains19 was just as great if not better than day one. Martin Hawksey kicked off the day with his first-ever keynote entitled Minority Report: One Nation Under CCTV. The eerie talk was a great bookend to Chris and sava’s talk that we had…

Domains 2019 – Pt. 1

The second Domains Conference has been in the works since last September, so it feels a bit surreal now to be back home, one week later, writing that Domains19 has come and gone. I’m not exactly in a position yet to even begin unpacking all of the conversational goodness that happened in Durham, North Carolina over those two days. I was in hostess/event planner mode for the large majority of…

Q&A with Reclaim Hosting CoFounders

In the spirit of entering a hiring phase at Reclaim Hosting, I’ve been working closely with Judith to make sure our internal onboarding documentation is up to date. To help introduce the Reclaim CoFounders to new employees, especially our remote workers, we thought it would be fun to create a video in which I would interview Tim and Jim about the company history, their current roles, and where they think…

Onboarding for DoOO

One of my responsibilities as Account Manager for Reclaim Hosting is to constantly be questioning how we can make the overall customer experience better for our Managed Hosting and DoOO schools. My natural thought process here has been to break the ‘customer experience’ down into phases, and then evaluate those phases. More or less, here’s the general experience: 1. initial contact, 2. interest follow up, 3. contract commitment, 4. setup…

Reclaim Hosting at OER19

.@ReclaimHosting takes on #OER19! pic.twitter.com/DC1ogpHG2T — Lauren Brumfield (@brumface) April 10, 2019 In case you missed it, I’ve just published my notes, thoughts, and reflections from my personal experiences at OER19. I’d now like to jump to Reclaim Hosting’s presence at the conference, which was a different, equally awesome piece of last week. We were finally able to see our Be Kind, Reclaim Ad, new VHS shirts, and Ryan Seslow’s…

OER19 Notes, Thoughts, and Reflections

I’m sitting in my home office, staring down at my little, blue notebook full of OER19 scribbles, and a bit in disbelief that the two-day conference has already come and gone. Last week I had the pleasure of returning to OER for the second time to participate in conversations surrounding this year’s theme: Recentering Open. I was also there to help represent Reclaim Hosting with Jim and Meredith, and I…

Michigan Domains Workshops, as told by Twitter

A few weeks back Jim and I had the pleasure of visiting two of our Domain of One’s Own schools, Lansing Community College and Michigan State University, for a good old fashioned pow wow. I had never been to Michigan before, so visiting in the dead of February after an arctic blast was everything and then some. We were fairly active on Twitter during our 3 workshop days, so I…

Reclaim Merchandise Pt. 2

Remember that one time we sold t-shirts? And then I turned my dining room into a shipping center? Well, I’m happy to announce that we’re back for round 2! Reclaim has come a long way since 2016, and dining room shipping centers are a thing of the past. We have a bonafide office to use for our return address now (lol), and we’re bringing a ton of variety to store.reclaimhosting.com….

WP Last Login & Admin Columns

Note: this post really only pertains to anyone interested in tracking the signup date / last login activity for their users within a WordPress dashboard. Yep– I’m looking at you, DoOO Admins. A few weeks ago (I’m clearly behind on blogging) I was asked by a DoOO admin at Georgetown if there was an easy way to see, side by side, both the date that the user signed up alongside…

Amy Collier on Wakefulness, Agency, Ownership, and Trust

The lineup for #Domains19 is looking pretty freaking sweet so far: https://t.co/j5didY2j2Q • @savasavasava @hypervisible @ryanseslow @mhawksey // @ReclaimHosting — Lauren Brumfield (@brumface) February 8, 2019 If you’ve been following recent updates around Domains19, you’ll know that we’ll be hosting quite a few keynotes this year to round out the event. Jim blogged about the following featured keynote presentations already: Chris Gilliard & sava saheli singh will aim to complicate…

Be Kind Reclaim

I think I can speak for the entire Reclaim team when I say that we’re super pumped to be sponsoring OER for the second year in a row. Last year we flew to Bristol for OER 18 to unveil Reclaim Video and the first ever, in-house production, Domains: Your Digital Identity. We had a blast. Since then, Reclaim Hosting has used the last year to slowly blend and adopt much…

February List: Handy Tools & Applications

Every now and then I’ll come across an insanely cool application or digital tool that makes life just a little easier. I thought I’d put a list together of my favorites and share below: Note-Taking 1. Bear Don’t get me wrong, there are plenty of note-taking tools out there, but this one is something special. First of all, Bear works and syncs between all various devices, so you can have…

Roadshow Website

To piggyback off of Jim’s recent post on our new Reclaim Roadshow artwork created by Bryan Mathers, I wanted to announce that the new Reclaim Roadshow Website is now live! I’ve worked on quite a few websites for Reclaim Hosting, and this Roadshow site is easily a favorite. Simple in concept, but the metaphor is so. good. I’ll share a screen capture with my design ideas below, but I also recommend…

Reclaim Today: Why Domains at Plymouth State

Reclaim Today’s latest episode can be found at today.reclaimhosting.com/11. You can also find it embedded below: This morning Jim and I had the pleasure of continuing conversations from the first Reclaim Roadshow with Katie Martell, Instructional Technology Specialist and driving force for Domain of One’s Own at Plymouth State University. After hearing her present at the workshop, we knew that getting some of her strategies recorded for others was a no-brainer!…

Skidmore Workshop: Reclaim Roadshow

A few weeks ago Jim and I had the pleasure of running our very first Reclaim Roadshow in upstate New York at Skidmore College. We’ve done variants of this Domain of One’s Own administrator workshop in the past, but it was always in Fredericksburg, Va at Reclaim Hosting HQ. These worked well enough, but being able to take this content on the road now means that we’re able to reach…

Domains ’19: 21c Durham

With the Domains 2019 conference location finally released yesterday, I thought it would only make sense to share a few photos of the venue. I visited the space back at the beginning of September and it’s been so hard to keep quiet! If you can believe it, 21c Museum Hotel in Durham is arguably cooler than the 21c in OKC, but shh, don’t tell Domains ’17. First thing’s first: the…